SHIPPING + HANDLING Stock items will be shipped within five business days and will be delivered using USPS Priority or First Class mail. Shipping and handling charges are as follows for orders sent within the United States: ReFRAME 20” — $6.50 for one, $3.50 for each additional 24” — $6.50 for one, $3.50 for each additional 28” — $6.50 for one, $3.50 for each additional 32” — $8.50 for one, $4.50 for each additional 36” — $8.50 for one, $4.50 for each additional 40” — $8.50 for one, $4.50 for each additional Mag Rack $12.50 for one, $6.25 for each additional These amounts often cover international shipments. However, in some instances, persons who place international orders may be contacted about additional shipping charges. RETURNS If you are not 100% satisfied with your product purchase from this site, you may return the product for a refund less a 15% restocking and repackaging fee under the following conditions: 54Dean must be contacted within seven days after you have received the product explaining the reason for the return. The goods must be returned in "as new" condition in their original packaging. Please include a copy of your original order with order number. Shipping charges are non-refundable. If the address you provided was incorrect, and the product is returned to our location, we will contact you for the correct address. A second, equal shipping charge will be applied upon reshipment. If you were shipped the wrong product, 54Dean must be contacted immediately after you discover the error. The goods must be returned to 54Dean in "as new" condition in their original packaging. Please include a copy of your original order with order number. 54Dean will arrange for the shipping of the product back to our location. After inspection and confirmation that the product qualifies for replacement, 54Dean will ship a replacement product, at no additional cost. If, after inspecting the product, you discover shipping damage you must contact 54Dean within two business days. 54Dean will arrange for the shipping of the product back to our location. 54Dean will ship a replacement product, at no additional cost. WARRANTY 54Dean, LLC warrants all of its products to be free from defects in material and workmanship for a period of 1 year from the date of delivery. 54Dean does not warrant against normal wear and tear or damage due to customer misuse or accident. Natural variations in products made in whole or in part of natural materials, such as wood, bamboo, felt, or hemp are not considered defects. Handmade products will generally vary in color or texture. Wood surfaces—unfinished, stained or dyed—will vary. None of 54Dean’s products are suitable for outdoor use unless expressly specified. Fabric is subject to natural wear and may tear, stain, or wrinkle. Wood and metal may stain, scratch, chip, fade or darken. Cleaning products that may cause rust should not be used on ReFRAME. Products, if handled improperly, may even cause physical injury. The customer must exercise proper care to avoid personal injury or damage to the product. Warranty claims must be presented to 54Dean in writing so that 54Dean may arrange for an inspection. Our responsibility is limited to reasonable repair of the product, or to replacement if the product cannot reasonably be repaired. TO THE EXTENT ALLOWED BY LAW, ANY IMPLIED WARRANTIES -- INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THESE WRITTEN WARRANTIES. 54DEAN SHALL NOT BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, PERSONAL INJURY, INCIDENTAL OR CONSEQUENTIAL DAMAGES. SECURITY + PRIVACY At 54Dean, we value your business and your trust. 54Dean adheres to the following policies in order to meet your needs for privacy and security when shopping with us. Shopping at our site is safe, and guaranteed by PayPal. Credit card orders are processed on PayPal's secure server. 54Dean is committed to ensuring the privacy of our customers. All information entered during our ordering process is kept confidential. 54Dean will not give your information to any other companies, organizations, or third parties.